The Mind at Work
Valuing the Intelligence of the American Worker
This book explored the intelligence found in American workers' jobs, highlighting the cognitive skills involved in physical labor, challenging the notion that manual labor is less intelligent. Rose interviewed his mother, a waitress, to illustrate the complex cognitive processes required in seemingly simple jobs.
I grew up a witness to the intelligence of the waitress in motion, the reflective welder, the strategy of the guy on the assembly line. This then is something I know, the thought it takes to do physic...
— Episode: Mike Rose – The Deepest Meanings of Inte...
Episode: Mike Rose – The Deepest Meanings of Intelligence a...
This book explored the intelligence found in American workers' jobs, highlighting the cognitive skills involved in physical labor, challenging the notion that manual labor is less intelligent. Rose interviewed his mother, a waitress, to illustrate the complex cognitive processes required in seemingly simple jobs.
I grew up a witness to the intelligence of the waitress in motion, the reflective welder, the strategy of the guy on the assembly line. This then is something I know, the thought it takes to do physical work.
I grew up a witness to the intelligence of the waitress in motion, the reflective welder, the strategy of the guy on the assembly line. This then is something I know, the thought it takes to do physical work.
Episode: [Unedited] Mike Rose with Krista Tippett
Rose discussed the intelligence involved in physical work, using his mother's waitressing job as an example, highlighting the cognitive skills involved such as memory, attention, and problem-solving. He described how cognitive psychology principles could be applied to understand the complex mental processes of everyday work.
I grew up a witness to the intelligence of the waitress in motion, the reflective welder, the strategy of the guy on the assembly line. This then is something I know, the thought it takes to do physical work.
It was like this opportunity to bring together these different parts of my life. All of this training that I had gotten in the university and graduate school, all this training in cognitive psychology and thinking about how people think and all of that, it was this wonderful opportunity to take all that and bring it right back home, right?
So, for example, it helped me understand the complex memory work that waitresses, waiters in restaurants are able to do, especially in these big chains that have the rushes at breakfast and lunch where you see these folks just zooming through places.
And then all of the play of attention and vigilance, the constant kind of scanning of the workspace, right? Who needs what? What's going on? Somebody dropped a fork. Somebody else is waving. Oops, the manager's seating some new people over there. Oops, you know what? It's taken too long for that shrimp plate to come out. I better check on that.
And my mother would talk about the fact that when it was a lot slower, she found herself bored and probably less acute, you know, less on her game.