The book was mentioned as a source for a framework to help navigate difficult conversations and conflicts.
So one framework I'll share, and this is from my first book, The HBR Guide to Dealing with Conflict, is really thinking about before you even have a difficult conversation.
— Episode: 144. Communicating Through Conflict: How...
Episode: 144. Communicating Through Conflict: How to Get Al...
The book was mentioned as a source for a framework to help navigate difficult conversations and conflicts.
So one framework I'll share, and this is from my first book, The HBR Guide to Dealing with Conflict, is really thinking about before you even have a difficult conversation.