It was recommended as a great resource for navigating conflict and improving work relationships. The author discussed frameworks for managing unhealthy conflict and how to build positive relationships with colleagues.
And one framework I'll share, and this is from my first book, The HBR Guide to Dealing with Conflict, is really thinking about before you even have a difficult conversation.
— Episode: 144. Communicating Through Conflict: How...
Episode: 144. Communicating Through Conflict: How to Get Al...
It was recommended as a great resource for navigating conflict and improving work relationships. The author discussed frameworks for managing unhealthy conflict and how to build positive relationships with colleagues.
And one framework I'll share, and this is from my first book, The HBR Guide to Dealing with Conflict, is really thinking about before you even have a difficult conversation.
So one framework I'll share, and this is from my first book, The HBR Guide to Dealing with Conflict, is really thinking about before you even have a difficult conversation.
In your book, Getting Along, you share the benefits of having friends at work and actually seeking out those friendships.
I love this question because I think we could spend all day talking through the patterns of behavior that drive us up a wall. But the reality is when you look at all of the stats, most people have a majority of positive relationships at work or at least neutral.
One of my favorite pieces of research I found in working on the book was a group of researchers at Rutgers University found that people who reported having a best friend at work had higher performance ratings.