He explained that Brian Hall encouraged him to write his book Louder Than Words and invited him to Harvard to teach executives how to say "no" properly.
Brian Hall, who encouraged me to write my one of my books called Louder Than Words, invited me to go to Harvard and I had a class of 76 students saying the word no, no, no, going down lower. He though...
— Episode: Most Replayed Moment: Confidence Can Be...
Episode: Most Replayed Moment: Confidence Can Be Taught! Us...
He explained that Brian Hall encouraged him to write his book Louder Than Words and invited him to Harvard to teach executives how to say "no" properly.
Brian Hall, who encouraged me to write my one of my books called Louder Than Words, invited me to go to Harvard and I had a class of 76 students saying the word no, no, no, going down lower. He thought I had a cult, but I was teaching future executives the right way to say no.