Podcast
KSR
Seth said he completed a certification this year that was based on the book, using its framework to outline five stages of an experience. He offered to walk listeners through those stages, indicating he found the content valuable for understanding how to design experiences. The discussion presented the title as a useful tool for professionals seeking to deepen their experience‑design skills.
Episode: 2025-09-11- KSR - Hour 2
Seth mentioned that he completed a certification this year based on the bookThe Experience Economy, using it to outline five stages of an experience.
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I did a certification this year in a book called The Experience Economy, and I'll give you the five stages of an experience if you want to go through them.