Podcast
Serialously with Annie Elise
In the episode, Annie Elise noted that the 2010 title explained how health‑insurance companies use "delay, deny, and defend" tactics to avoid paying claims. The discussion was informational rather than a recommendation.
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The podcast said the book, published in 2010, explained that "delay, deny, and defend" are tactics used by healthinsurance companies to avoid paying claims.
It was suspected that these words are a reference to a book that was published in 2010 titled, Delay, Deny, Defend. Why Insurance Companies Don't Pay Claims and What You Can Do About It. The book claims that delay, deny, and defend are tactics that healthcare insurance companies purposefully use to avoid paying insurance claims.